Bee Still Art Studio Privacy Policy

At Bee Still Art Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or make a purchase.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

• Your name

• Email address

• Billing and shipping address

• Phone number, when provided

• Order details and purchase history

• Payment and transaction information

• Information you provide when contacting customer support

• Website usage information, including device, browser, and browsing activity

Payment details are processed through Shopify and its supported payment providers. We do not need to store your full payment card details.

2. How We Use Your Information

We use collected information to:

• Process and fulfill customer orders

• Arrange shipping and delivery

• Send order confirmations and updates

• Respond to questions and customer support requests

• Process returns, refunds, and exchanges

• Improve our website, products, and shopping experience

• Prevent fraudulent transactions and protect our store

• Send promotional emails where permitted by law and with any required consent

3. Sharing Your Information

We may share necessary customer information with trusted service providers who help us operate our store. These may include Shopify, payment processors, shipping and delivery companies, website service providers, and analytics or marketing services.

We only share information where reasonably necessary to provide our services, comply with legal obligations, protect our business, or fulfill your order.

We do not sell your personal information.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to remember shopping preferences, maintain shopping cart functionality, understand website traffic, and improve the customer experience.

You can manage cookie preferences through the available privacy settings on our website or your browser.

5. Data Protection and Security

We take reasonable steps to protect customer information against unauthorized access, misuse, loss, or disclosure. Shopify and its supported service providers also use security measures to help protect information processed through their services.

However, no online system can guarantee complete security.

6. How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfill orders, provide customer support, meet legal and accounting requirements, resolve disputes, and protect our business.

7. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to request access to your personal information, correct inaccurate details, request deletion, or object to certain uses of your information.

To make a privacy request, contact us using the email address below. We may need to verify your identity before processing your request. Some information may need to be retained where required by law.

8. Third-Party Services

Our store operates through Shopify and may use other third-party services to process payments, manage orders, provide shipping, and improve website functionality. These services have their own privacy practices and policies.

We encourage customers to review the relevant third-party privacy policies when using those services.

9. Children's Privacy

Our website is intended for general shopping use and is not directed at children under the age required by applicable privacy laws. We do not knowingly collect personal information from children in violation of those laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements. Any updates will be published on this page.

11. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Bee Still Art Studio

Email: beestillart22@gmail.com

Thank you for trusting Bee Still Art Studio!